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  1. Licensing and Purchasing FAQ
  2. Licensing model overview
  3. License delivery

I completed my online order and received confirmation. When will I get my license?

Online orders are typically processed immediately.  In some rare cases it may take up to 24 hours. Please check your Spam folder and contact us if it has been more than 24 hours.

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Table of contents

Articles in this section

  • How do you deliver licenses?
  • Do you ship any physical products?
  • Why do you need my address if you don't ship products?
  • I completed my online order and received confirmation. When will I get my license?
  • I did not receive a license purchased online. Where is my license?
  • My company has placed a purchase order. When will we receive our licenses?
  • I just paid a proforma invoice. How long will it take to deliver my license?

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  • I did not receive a license purchased online. Where is my license?
  • Do you ship any physical products?
  • Why do you need my address if you don't ship products?
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  • Why was my credit card rejected?
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